Shipping policy

Shipping policy


DanaMedic ApS ships its products through professional and international couriers such as DHL Express, FEDEX, Deutsche Post, USPS and GLS at the earliest date and time possible.
All orders received before noon (CET) on weekdays, will be shipped that same day.
Estimated delivery time for EU customers is 1-2 days, 1-3 days for US and Canada, and 3-5 days for the rest of the World. An e-mail with tracking number will be forwarded when the goods have been shipped.

We are shipping to every country in the World! We charge a flat rate of $19 to USA/Canada and €19 to EU. Quotes outside these countries depend on location and are shown in checkout.

Note: As a special customer service we deliver to post boxes (PO Box) and army post boxes (APO’s), but in order to do so, are forced to make use of regular postal services, which leads to a significant increase in transit time – up to 10 business days.

There may be unforeseen delays due to, for example, customs clearance, for which DanaMedic ApS cannot be held responsible. Similarly, DanaMedic ApS cannot be held responsible for import restrictions, duty, VAT or other costs for your particular country.

 

If the address typed on your order is incorrect, and consequently the product cannot be correctly delivered, DanaMedic ApS cannot be held responsible nor liable. Remember, we only have the data you type on your order to go by.

 

DanaMedic ApS will do everything in our power to ship to the address you typed in checkout from our webshop: A total of three delivery attempts with email or text message will be undertaken to deliver the goods. In the unlikely event that all three attempts fail, the goods will be considered delivered, and a reimbursement on your behalf is forfeited.